hi new to this forum looks cool

im havin a lot of pc problems i've tried to fix it but its not workin so i thought to join this forum and seek advice

this is 1 of my problems -

i tried to get rid of this software that i dont use any more but everytime i try to remove it off my pc it comes up with this error message-

The InstallShield Engine (iKernal.exe) could not be launched.

class not registered.

not sure what to do any help?

Hi there, firstly what is the program your trying to remove? also can you post your pc specifications, e.g windows Os (e.g win xp), your computer make and model and have you installed any hardware / software recently thx dave

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Most Of Your Computer Problems Can Be Solved With A Sledge Hammer

hi dave,

the software i tried to remove is called Sony Ericsson PC suite 3.1.0, its a dell pc windows xp.

i have recently installed Wintasks and FlyakiteOSX v3.0.

hope that helps

hey again, just manually remove it,unless anyone else has any ideas,i would recommend you wait untill someone else suggests something, if you do want to manualy remove it, goto c:/program files and locate the sony ericson file, right click and delete i will try to find out why ur recieving this error as it may cause other problems

Warning! This is not advised!

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Most Of Your Computer Problems Can Be Solved With A Sledge Hammer

Er no. Do not delete installed programs or components. This will be even more messy than leaving them installed - it could leave registered libraries and registry entries hanging around - this might not be reversible and cause unpredictability that can be feasibly solved only by Windows reinstallation.

The message you are getting is a problem with the installer's libraries - either they a library is not registered, or there is something unexpected happening when a call it attempted.

The first thing you'll want to do is empty your temporary folder

Click Start, Run and type %temp% and hit enter. Delete everything that's in that folder. There may be some .log or .tmp files that you can't delete and will stop you. Try to delete as much as you can.

Make sure there are no other running programs and try again. If it fails, try reinstalling the software right over the top, and then uninstalling it again. If none of this works, post back.

nice warning message syphus , also looks like u already know what the error means, no need 4 me to find out , anyway, hope all goes well

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Most Of Your Computer Problems Can Be Solved With A Sledge Hammer

i did what u said syphus n i still get that error message not sure what else u will be able to do

I was hoping that action would force ikernel to re-register itself. Apparently not...

The next thing to try, is to manually reinstal the ikernel engine:

• First, delete the directory C:\Program Files\Common Files\InstallShield\engine
• Then download and run the ikernel update, found here (current at date of posting).
• Run it

Try uninstalling the software again once done.

yh thats done it thanks for the help

My pleasure