programmes not responding, anyone help?

[Andy_b_84]

im having problems with internet explorer, media player, and outlook express...none seem to be responding. I use firefox as my normal browser and it works fine but if iopen IE it looks for the homepage but doesnt do anything more then it stops responding if i click the connections tab in internet options. I dont kno if this is related but windows media player and outlook express dont respond either. Ive tried virus scans, spyware tools and removing unwanted files but nothing seems to work. I use XP professional, dont kno much about computers so any help wil b appreciated.

[Dr_Greenthumb]

Do you have the latest versions of them?

[Andy_b_84]

yes i think they are the latest versions, i hav windows update on. any more information then just ask, thanks.

[Scarecrow]

When you say explorer and outlook express are not responding do you mean they dont load ?. If thats the case then im pretty sure you have a virus.

Those 2 programmes are the first to be affected by a virus.

[Andy_b_84]

the programmes will open just dont seem 2 connect, IE will open an act like its searching 4 a page but stops responding completely wen i click the connections tab under the options. and as for the others they open an stop responding straight away. hav done loads ov virus checks and spyware etc.

[Scarecrow]

Hi Andy. I can only suggest that you re-format and install a fresh copy of windows. Sometimes its the only way to resolve problems like this.