Hi im new to this forum.
I recently bought an external hdd to back up my entire music collection on. The hdd seems to work fine but there is one thing that i dont understand. When I go into my computer and click on its properties it says i have used 21gb of memory but all the music on the hdd only adds up do just over 9gb??? Can anyone explain where the other 12gb's have gone to???
Thanks in advance for any help!
Steve

hi there and welcome, goto my computer, click tools then folder options, click the view tab then tick show hidden and system files, now goto your external HDD and see if any other files show up hope this helps

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hi thanks for the reply. I will try it when i get home and let you know how i get on.
cheers

hi again. tried that but it has made no diffrence. would defragmanting the hdd help? I tried to do this but keep getting an error message saying chkdsk is scheduled to run on this drive???

Hi there.

Try this.

Move everything you need off the drive to somewhere on a computer.

Go to My Computer, and find the drive. Right click on the icon and select Format.

When it has finished move the files you need back onto the drive... This should sort it out for you...

Hope this helps.
Tom

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hi again. yeah already thought of that and it didnt like it. wouldent format it as it said the drive was in use by another application(or something along those lines!) Think it is knackered. I bought it as refurbished off ebay!
thanks for your help anyway. any other suggestions would be welcomed!
cheer
steve

Try hook it up to a different PC to format it.

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I Beat Anorexia.

If I have helped you, please consider donating a little cash to Cancer Research UK