I've had this virus alert for a week and I've been trying to get it off ever since. I don't know where it came from so i checked system restore to see what had been downloaded and it said, Software Distribution Service 2.0, which was downloaded an hour after i got off. I ran Norton, Spybot, Spyware Doctor, Cleanup, Ewido Guard and others to get that virus alert off and it cant seem to take it off.ÂÂ! Any suggestions?ÂÂ! ???

<img src="http://i30.photobucket.com/albums/c3...46/alert.jpg">

Try this topic!!

Remember only have 1 at a time

http://www.itsallpc.co.uk/index.php/topic,1500.0.html

I reccomend trying adaware but make sure you have it fully updated

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hi

yeah, i have most of them already except for the Windows Defender and Trend Micro PC-Chillin. I ran all the ones i had over and over and came up with nothing. Then i tried it in Safe Mode and nothing. I've been trying to install AVG for the past half hour and it keeps saying some error. "Action failed for registry key HKLM\SOFWARE\Classes\AVG.Kernal: creating registry key... Access is denied (5)". I'll download Defender and Trend and give it a try.

hope it helps

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hi

Fist lets try to fix the AVG problem..

First look in your Windows Add/Remove programs and verify that it doesn't show AVG installed. Note, you didn't tell us anything about you system, so if you are in a version of Windows that requires it, you must install or uninstall programs as a user with admin rights.

Next open Windows Explorer and navigate to C:\Program Files\Grisoft and look for AVG directories. Look through them for SETUP.EXE (your system shouldn't be set to hide extentions to find this). If found run the file and select uninstall.

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hi

no i've never installed it before.

Im on XP btw

When you tried, just follow my instructions..

My friend had the same problem.

Also try uninstalling Spy Doctor and spybot search and destroy..

Do all this only if windows defender doesnt pick it up..

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hi

alright, i'll check if adaware needs any updates.

thanks


i ran Defender and came up with nothing so im hoping adaware does the trick.

I hope adaware does the trick too..

If it doesnt uninstally your free virus and spyware removers...

then we will have to try hard with avg

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hi

Also do this

Start>Run> type in msconfig>Startup and show me a screenshot of all the files in there also make sure to expand them so i can see al the files.

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hi

<img src="http://i30.photobucket.com/albums/c3....jpg"><br><img src="http://i30.photobucket.com/albums/c3...n246/ps2.jpg">

Turn all those off then restart your computer!!

there will be amessage that pops up click the checkbox and click ok or whatever it says

Then uninstall spydoctor!!

Also uninstall spybot search and destroy.

Then restart again

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hi

adaware did the trick. thanks. why do i gotta uncheck em all? dont i need some of those to run at startup? instead of me clicking one by one after it starts.

Just uncheck

dumprep

and

smax

then restart and your computer should be free of problems..

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hi

I guess we wont have to worry about AVG

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hi

smax is my audio crap.

AVG still wont install anyway.

owell I am gunna play some video games so you are on your own from now on

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hi

Hi a-c-e

Unfortunately, you've been a victim of the most ironic sort of malware; the one which insist you are infected with something, and will try to entice you to download specific software to remove it.

This type of malware is very difficult to get rid of because it runs two seperate programs; one which is annoying you with stupid messages, and another which protects the first program. This means that even if detected and removed, the second "guardian" thread will simply restore the first program. The only way to effectively remove the infection is to get rid of both programs at once. Because of the way the program is starting up, this cannot be done from normal Windows mode. Any attempt to disrupt the program will be reversed. If you try to remove it from startup for example, it will simply re-add itself.

The best utility to remove start-up objects is probably HiJackThis, in favour of msconfig which doesn't actually remove entries, just replaces them with an instance of itself. HiJackThis is best downloaded from established sites, as in the past it has been the subject of phishing. I recommend getting it here.

HiJackThis itself is not an anti-spyware utility, and requires pretty careful usage. Going overboard and disabling ALL start-up items can cause problems with your general Windows operations. It also means you wont actually figure out where the problem is. In order to ensure that HiJackThis is not interfered with when removing items, it is best run from safe mode.

First, I recommend you run a scan and create a log file, then post it as an attachment. Because of the sensitive nature of many start-up items, it is best that someone more experienced advises you of which items to disable, else you end up crippling Windows.

Once you have attached the log, myself or one of our Moderators will advise you.