Assuming it's a PCMCIA card, and you have two PCMCIA slots on your laptop, try putting the card in another slot.
Also, make sure the tuner is compatable with the make and model of your laptop.

Other than that, I'm out of ideas...Sorry. :-[

For reference for any others here is a picture of jimday's product:

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If you have any questions you can email me at zack[ d o t ]schmid( a t )gmail[ d o t ]com.